Your Perfect Sleep Companion

Legal

Privacy Policy

1. General information on data protection

The operators of this website take the protection of your personal data very seriously. We assure you that all personal data provided voluntarily will be treated confidentially and that we comply with the statutory provisions, in particular the EU General Data Protection Regulation, the Federal Data Protection Act, and the Telemedia Act, when processing and using data.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

snore:end UG (limited liability) takes all necessary technical and organizational security measures to protect your personal data from loss, destruction, and misuse, and continuously improves these measures in line with technological developments. Your data is stored in a secure operating environment that is inaccessible to the public. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser. This means that communication between your computer and the servers of snore:end UG (haftungsbeschränkt) takes place using a recognized encryption method (TSL).

2. Name and contact details of the controller and the company data protection officer

The controller responsible for processing your personal data within the meaning of Art. 4 No. 7 DSGVO is:

Controller within the meaning of Art. 4 (7) DSGVO:

snore:end UG (limited liability) Represented by the managing director

Marietta C. Pongratz, Flürleinstraße 37, 97076 Würzburg, Germany

Email: snore-end@gmx.net

Please address all data protection inquiries to the managing director Marietta C. Pongratz, Flürleinstraße 37, 97076 Würzburg, email: snore-end@gmx.net.

3. Collection and storage of personal data and the nature and purpose of its use

a) When using our website:

When you visit the website, the browser used on your device automatically sends information to our website's server. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer

  • Date and time of access

  • Name and URL of the file accessed

  • Website from which access is made (referrer URL)

  • Browser used and, if applicable, the operating system of your computer and the name of your access provider

  • Amount of data transferred

  • Message indicating whether the request was successful (access status/HTTP status code)

  • GMT time zone difference

We process the aforementioned data for the following purposes:

  • Ensuring smooth connection to the website

  • Ensuring convenient use of our website, evaluating system security and stability, and for other administrative purposes

The legal basis for data processing is Art. 6 (1) (f) DSGVO (legitimate interest). Our legitimate interest in this follows from the purposes listed above for data collection. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person. In addition, we use cookies when you visit our website. You can find more detailed explanations on this in the relevant section of this privacy policy.

b) When contacting us:

If you have any questions, we offer you the option of contacting us by phone or email. In order for us to know who the inquiry comes from and to be able to answer it, it is necessary to provide personal data (name, address).

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 (1) (a) DSGVO on the basis of your voluntary consent. Your personal data collected by us will be deleted after your request has been processed, unless the request results in an activity that requires data storage for the fulfillment of a contract, Art. 6 (1) (b) DSGVO.

4. Disclosure of data

Your personal data will not be transferred to third parties for purposes other than those listed below.

We will only disclose your personal data to third parties if:

  • you have given your express consent in accordance with Art. 6 (1) (a) DSGVO,

  • there is a legal obligation to disclose the data in accordance with Art. 6 (1) (c) DSGVO.

The data passed on will be used exclusively for the aforementioned purposes.

5. Cooperation with processors

Like many other companies, we also use external domestic service providers (e.g., for IT and telecommunications) to handle our business transactions. These providers only act on our instructions and are contractually obliged to comply with data protection regulations in accordance with Art. 28 DSGVO.

6. Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective, and secure, as well as to determine the frequency of use and the number of users of our website. Cookies are small text files that are stored on your computer and saved by your browser.

A distinction is made between session cookies, which are deleted at the end of your visit to our website, and permanent cookies, which remain stored on your device. These cookies enable us to recognize your browser the next time you visit, so that we can present you with a website that is as varied as possible with new content when you use it frequently, and thus offer you optimal user guidance. The content of a permanent cookie is limited to an identification number. Your name, IP address, etc. are not stored.

No individual profile is created based on your usage behavior.

Cookies are also differentiated according to their function as follows:

  • Technical cookies: These are essential for navigating the website, using basic functions, and ensuring the security of the website; they do not collect information about you for marketing purposes, nor do they store which websites you have visited.

  • Performance cookies: These collect information about how you use our website, which pages you visit, and, for example, whether errors occur during website use; they do not collect any information that could identify you—all information collected is anonymous and is only used to improve our website and find out what interests our users;

  • Advertising cookies, targeting cookies: These are used to offer website users tailored advertising on the website or offers from third parties and to measure the effectiveness of these offers; advertising and targeting cookies are stored for a maximum of 13 months.

  • Sharing cookies: These are used to improve the interactivity of our website with other services (e.g., social networks); sharing cookies are stored for a maximum of 13 months.

  • Sharing cookies: These are used to improve the interactivity of our website with other services (e.g., social networks); sharing cookies are stored for a maximum of 13 months.

Most of the cookies we use are so-called “session cookies.”

Any use of cookies that is not strictly necessary for technical reasons constitutes data processing that is only permitted with your express and active consent in accordance with Art. 6 (1) (a) DSGVO. This applies in particular to the use of advertising, targeting, or sharing cookies. Furthermore, we only pass on your personal data processed by cookies to third parties if you have given your express consent in accordance with Art. 6 (1) (a) DSGVO. If you deactivate cookies, the functionality of this website may be limited.

7. Use of analysis tools, plugins

a) Use of Wordfence for malware protection

To protect our website from cybercrime and, in particular, to defend against viruses and malware, we use the service

“Wordfence Security” from Defiant Inc., 800 5th Ave., Suite 4100, Seattle, WA 98104, USA.

Data processing is carried out on the basis of Art. 6 (1) (a) DSGVO (consent) and Art. 6 (1) (f) DSGVO (legitimate interest). The service also makes it possible to distinguish whether website visitors are natural persons or robots or automatic computer programs. The service uses cookies for this purpose. For the purpose of protection against brute force and DDoS attacks, IP addresses are also stored on the Wordfence servers. IP addresses classified as harmless are placed on a so-called white list.

By protecting our website, Wordfence Security also protects visitors to our website from viruses and malware. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. The Live Traffic View option of the plug-in is disabled.

For more information on the collection and use of data by Wordfence Security, please refer to Defiant's privacy policy: https://www.wordfence.com/privacy-policy/.

b) Use of Google Analytics:

In order to design our websites in line with user requirements, we create pseudonymous usage profiles with the help of Google Analytics. Google Analytics uses targeting cookies that are stored on your device and can be read by us. This enables us to recognize and count returning visitors and to find out how often our websites have been accessed by different users. Data processing is based on Art. 6 (1) (a) DSGVO (consent).

The information generated by the cookie about your use of our website is usually transferred to a Google server in the USA and stored there. However, since we have activated IP anonymization on our website, your IP address will be truncated by Google within member states of the European Union. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there (for more information on the purpose and scope of data collection, please visit https://policies.google.com/privacy?hl=de&gl=de). We have also concluded a contract with Google LLC (USA) for order processing in accordance with Art. 28 DSGVO. Google will therefore only use all information strictly for the purpose of evaluating the use of our websites for us and compiling reports on website activity.

Google uses the following cookies when you visit our website and consent to the use of Google Analytics cookies:

Name Purpose

_ga This helps us count how many people visit our website if you have already visited it.

_gid This helps us count how many people visit our website if you have already visited it.

_gat. This helps us manage the frequency with which requests to display a page were made.

c) Use of Google Adwords Conversion Tracking

We also use Google Conversion Tracking to statistically record the use of our website and evaluate it for the purpose of optimizing our website for you. Google Adwords places a cookie on your computer if you have reached our website via a Google ad. Data processing is based on Art. 6 (1) (a) DSGVO (consent).

These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the AdWords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.

Each AdWords customer receives a different cookie.

Cookies cannot therefore be tracked via the websites of other AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in the tracking process, you can refuse the setting of a cookie required for this purpose, for example by setting your browser to generally disable the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com. Google's privacy policy on conversion tracking can be found at https://services.google.com/sitestats/de.html

8. Rights of data subjects

You have the right:

  • pursuant to Art. 7 (3) DSGVO, to revoke your consent at any time. As a result, we will no longer be permitted to continue processing data based on this consent in the future;

  • pursuant to Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, and the existence of automated decision-making, including profiling and, if applicable, meaningful information about its details;

  • in accordance with Art. 16 DSGVO, to request the immediate correction of inaccurate or incomplete personal data stored by us;

  • to request the erasure of your personal data stored by us in accordance with Art. 17 DSGVO, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;

  • in accordance with Art. 18 DSGVO, to request the restriction of the processing of your personal data if you dispute the accuracy of the data or if the processing is unlawful;

  • in accordance with Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transfer to another controller;

  • to object to the processing pursuant to Art. 21 DSGVO, provided that the processing is based on Art. 6 (1) (e) or (f) DSGVO. This is particularly the case if the processing is not necessary for the performance of a contract with you.

  • to lodge a complaint with a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our law firm's registered office for this purpose.

Current status and changes to this privacy policy

This privacy policy is currently valid and was last updated in October 2025.